The process
Our horse cremation process, step by step
From your first call to the return of your horse’s ashes, here is exactly what happens and when, so nothing comes as a surprise.
At a glance
What happens, and how long it takes
These are the plain facts of arranging an equine cremation with us, so you know what to expect before you pick up the phone.
How it works
Our gentle process
We are here to provide comfort and support through every step, ensuring your horse is treated with care and dignity.
Compassionate Consultation
Call us at any time and speak with our caring team. We will gently talk through your wishes, explain your options, and answer every question without pressure, so you can make the right decision for you and your horse.
Respectful Collection
We collect your horse from home, the stable or your veterinary practice in a dedicated vehicle, at a time that suits you. Our experienced team handles everything with quiet dignity, including in difficult conditions.
Dignified Cremation
Your horse is cremated with the utmost care. With an individual cremation, your horse is cremated on their own and tracked throughout, so the ashes returned to you are theirs alone.
Memorial & Delivery
Choose from a range of personalised memorials and keepsakes. We then hand-deliver your chosen memorial or your horse’s ashes back to you with care, usually within around a week.
No pressure, ever
What do I need to do when my horse dies?
Call us on 01376 331136 and tell us where your horse is. That is all you need to do. There is no rush and no obligation. We will gently explain your options, answer your questions, and arrange collection at a time that suits you, usually the same or the next day.
No special preparation is needed, our team takes care of everything. If your horse is at a livery yard it helps to let the yard owner know we are coming. Most owners have their horse’s ashes returned within around a week.
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FAQs
Questions about the horse cremation process
Straight answers on collection, timings, costs and how we make sure the ashes returned to you are your horse’s.
How soon after my horse passes away can collection take place?
We aim to collect as quickly as possible, often the same or the next day. Please call us at any time and we will arrange collection at a time that suits you.
Do I need to prepare my horse before collection?
No special preparation is needed, our team takes care of everything. If your horse is at a yard, it helps to let the yard owner know we are coming and to have any details to hand.
How is my horse collected and transported?
We collect your horse from your home, stable or veterinary practice in a dedicated vehicle, handled with quiet dignity by our experienced team. We are able to reach difficult locations and continue collections in poor weather.
How do I know the ashes returned are my horse’s?
With an individual cremation your horse is cremated on their own and carefully tracked throughout the entire process, so the ashes returned to you are your horse’s and your horse’s alone.
We’re here whenever you need us
Losing a horse is never easy. Whenever you’re ready, our caring team will gently talk you through your options, with no pressure and no rush.