The small print

Terms of use

The terms for using this website, what the information on it means and how the service itself is arranged.

Last updated 14 September 2026.

Who runs this website

This website is operated by W. Martin & Son Limited, registered in England and Wales, company number 07525681, VAT number GB103101063, at Bakers Lane, Black Notley, Braintree, Essex CM77 8QS. You can reach us on 01376 331136 or at info@wmartinandson.co.uk. Using this website means you accept these terms.

What this website is for

It describes our equine cremation service and lets you get in touch. It is an introduction to what we do, not a booking system. Nothing on this website is a contract, and sending the contact form does not book anything. We arrange every collection and cremation by speaking with you directly.

Prices

The prices shown are our standard prices at the time of writing, currently individual cremation from £650 and communal cremation from £330. They are a guide, not a quotation. What you pay depends on the size of your horse, where the collection is and which memorial options you choose, and we will confirm the full cost with you before anything is arranged. We may change our prices, and the price we confirm to you directly is the one that applies.

Accuracy

We take care to keep this website correct and current, and we update it when things change. Even so, we cannot promise every page is complete or free of errors at every moment. If something here matters to a decision you are making, please ring us and check. Where anything on this website conflicts with what we tell you directly, what we tell you directly is what counts.

Guides on this site

Some pages explain what to expect when a horse dies, what cremation costs and how people cope with the loss. They are written to help, from our own experience. They are general information, not veterinary, legal or financial advice. Please speak to your vet about anything clinical, including euthanasia and humane dispatch.

Other websites we link to

Where we link to another organisation we do so because we think it is useful. We do not control those websites and we are not responsible for what they contain.

Our content

The words, photographs and design on this website belong to us or are used with permission. Please do not copy or republish them without asking first. You are of course welcome to link to any page, and to print or save pages for your own use.

Availability

We aim to keep the website available, but we may need to take it down for maintenance or change it without notice.

Where we stand legally

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Beyond that, we are not liable for loss that arises from relying on information on this website rather than confirming it with us. Nothing here affects your rights as a consumer.

Your information

Our privacy policy explains what happens to anything you send us, and our cookie policy covers what this website measures and how to turn it off.

Complaints

If something has gone wrong, please tell us. Call 01376 331136 or email info@wmartinandson.co.uk and we will look into it and come back to you.

Changes and governing law

We may update these terms, and the version on this page is the one that applies. They are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.